BitAssist Integrations with Bit Flows – Automate Support Workflows

BitAssist Integrations: Bit Assist is a customer support chat plugin that enables seamless conversations with your website visitors through their preferred channels.

Bit Flow is a super handy WordPress plugin that helps you connect your favorite tools and automate tasks—without needing to write any code. You can easily link up with over 200 popular apps like Zoho CRM, Google Sheets, WooCommerce, Airtable, Trello, Dropbox, Zoom, HubSpot, Zoho Desk, and many more.

Instead of doing everything manually—like sending data from your forms to your CRM or updating spreadsheets—Bit Flow does it all for you automatically. It saves you time, reduces repetitive work, and keeps everything running smoothly.

In this guide, we’ll show you how to use Bit Assist as a starting point (called a trigger) to set up your first automation.

Setup BitAssist Integrations

First, go to your Bit Flows Dashboard, click on Flows, and then either create a new flow or open an existing one.

After creating or opening an existing flow, you’ll be taken to the Flow Builder screen.

In the Flow Builder, you’ll see a section called Trigger. Under that, click on “Select an App.” A list of trigger apps will appear.

From the list, select your preferred trigger. For this example, click on “BitAssist” You’ll then see all the available trigger events.

Now, select your preferred trigger event. For Example: “Watch Submission“. After selecting your event, you’ll be asked to choose a webhook.

Here, you can either select an existing webhook if you’ve already created one, or create a new one by simply clicking the “Add Webhook” button.

When you click the Add Webhook button, you’ll be prompted to enter a name for your webhook. Simply type in the name and click Save. Another popup will then appear showing the Webhook URL and a Listen Response button.

Now, copy the webhook URL from Bit Flows, then head over to Bit Assist.

• Now navigate to the Bit Assist dashboard edit your widget
• edit your custom form
• scroll down and Paste the copied Webhook URL into the URL field
• Update the Channel
• After completing these steps,the next step is to capture the response. To do this, click on the “Capture Response” button, then go and submit the form you selected. submit something to your Bit Assist custom form.
• Once the form is submitted, return to the integration page—you’ll see that the form data has been successfully captured.
  
  Or please follow the below video here is a demo video to Fetch Bit Assist’s data.