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Build a practical B2BKing and Fluent Support integration that turns ecommerce activity into timely support actions without writing code. Bit Flows sends relevant customer and order details from B2BKing to Fluent Support, helping your team respond faster and keep every request organized.
Use B2BKing triggers such as new orders, payments, or customer updates to start your B2BKing and Fluent Support integration. Bit Flows transfers selected data to Fluent Support actions that create or update support records, assign requests, and add helpful context automatically.
Only 2 Platform Integrations? No,
Real Use Case
When a customer places an order in B2BKing, a Ecommerce event starts the workflow. Bit Flows captures the customer’s contact details, order reference, purchase value, and notes, then sends them to Fluent Support as a new Support request.
Your support team receives the request with the context needed to help right away, without copying details by hand. You can add conditions in WordPress so only high-value orders, failed payments, refund requests, or orders containing specific products create a request. Bit Flows can also map fields, set a priority, assign the request, and include the original order reference for easier follow-up.
Bit Flows → Create Workflow → Add Trigger
This trigger starts the workflow whenever the Account approved event occurs in B2BKing.
Select the B2BKing source you want to automate and complete the connection settings required for the chosen trigger event.
The available options and data depend on the selected platform and trigger event.
Add Action → Fluent Support
This action sends data from B2BKing to Fluent Support and performs the selected supported operation automatically.
Map the available data from B2BKing to the compatible inputs provided by the selected Fluent Support action.
The exact values and inputs depend on the selected trigger and action events, so only map data exposed by those events.
Run the Account approved trigger and verify the selected Fluent Support actions:
Then activate your workflow.
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B2BKing is a WooCommerce B2B ecommerce plugin that helps businesses manage wholesale customers, pricing rules, purchase workflows, and user roles from a single platform.
Shopify
SureCart
WooCommerce
Tidio
FluentCommunity
FluentCommunity
FluentSupport is a WordPress helpdesk plugin that helps businesses manage customer support tickets and provide fast, organized responses from their website.
Everything you need to know about connecting B2BKing and Fluent Support with Bit Flows.
No. Bit Flows provides a visual workflow builder in WordPress, so you can choose a trigger, configure an action, and map data without writing code.
Available options depend on each connection. Typical Ecommerce triggers include new or updated orders, payment changes, and customer activity, while Support actions can create or update requests, add notes, set priorities, and assign work.
Yes. Bit Flows lets you map supported fields from B2BKing to the appropriate fields in Fluent Support, including customer details, order references, values, statuses, and custom information.
Bit Flows can run the workflow as soon as it receives a supported B2BKing event. Processing time may depend on the trigger method, WordPress environment, and response from Fluent Support.
Yes. You can use conditional logic to continue or stop a workflow based on order value, payment status, product details, customer information, or other data received from B2BKing.
Bit Flows can provide connection updates through WordPress when supported events, actions, or requirements change. Keeping Bit Flows updated helps your workflows use the latest available connection features.
Do you still have unanswered questions? Feel free to reach out to our support team for assistance!
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